Privacy Policy

Legal Notice and Data Protection Policy

Website Use Policy

Galangal Roots, S.L. (Limited Company) is an organization established in Barcelona, Carrer Bisbe Cassador, núm 2, àtic, TAX ID number B-67026856, phone number (+34) 677 618 248, e-mail hello@galangal.travel, registered in the Commercial Register of Barcelona, Volume 45.971, Folio 1, Sheet 505.516, 1st Entry, and licensed as a Travel Agency at the Tourism Register of Catalonia (hereinafter “Galangal”).

The User who states to be of legal age (ie to be at least 18 years old), understands its entirety and has the legal capacity to use this Website in accordance with the terms and conditions set forth here. This Website is solely for the User’s personal use. Its modification, reproduction, duplication, copy, distribution, sale, resale and other forms of misuse are prohibited, either for commercial purposes or without them.

The User agrees not to use this Website for illegal or prohibited purposes.

Privacy Policy and Protection of Personal Data

Galangal respects the privacy of Users and protects their personal data.

Galangal offers to Users, through this Website, the provision of personal data. In compliance with Organic Law 15/1999, dated 13 December, on the Protection of Personal Data (hereinafter “LOPD”), Galangal informs that, when giving their personal data to Galangal, the Users’ personal data will be incorporated and treated in files owned by Galangal, in order to provide and offer them services and process (such as reservations and the billing of products and services purchased), send information and advertising regarding offers, promotions and Galangal recommendations, as well as surveys, statistics and analysis of market trends. In order to be able to customise these services and adjust them to the User’s interests and needs, allowing us to notify the best offers in the market, we ask you to periodically update such information, giving notice of any changes that may occur to the data provided.

Likewise, Galangal informs the User of the possibility of exercising the rights of access, rectification, cancellation and opposition of his personal data, being Galangal Roots, S.L. (Limited Company) the entity responsible for such file, with registered address in Barcelona, Carrer Bisbe Cassador, núm 2, àtic, TAX ID number B-67026856, phone number (+34) 677 618 248, e-mail hello@galangal.travel. For the User’s convenience, the aforementioned rights may also be exercised by e-mail at hello@galangal.travel.

For the purposes of article 11 of the Personal Data Protection Act (LOPD), and in view of the nature of products and services to which Galangal gives access through its Website, both nationally and internationally, the User grants consent so their data can be disclosed to any of the companies of the Galangal group, in order to render, offer, and process services (such as reservations and the billing of products and services purchased), send information, and advertising about offers, promotions, and recommendations from Galangal, as well as to carry out surveys, statistics and analysis of market trends.

Galangal must necessarily disclose the User’s personal data to the suppliers of such products and/or services (Tour operators, organizers of products and/or services offered on Galangal’s Website, airlines, hotels, etc.), who will be obliged to use the User’s personal data solely and exclusively to fulfill the purpose of this contract.

Finally, and for the purposes of the provisions of article 34.e) of Personal Data Protection Act (LOPD), the User gives consent to Galangal to disclose their personal data, to the parties and in the terms and the conditions above, to any country of the world, even to those that do not offer a level of protection comparable to that of the Personal Data Protection Act (LOPD). In any case, Galangal guarantees the confidential treatment of the User’s personal data, as well as that the server in which such data will be stored and processed, complies with the security measures required to prevent unauthorised access by third parties.

In addition, the User is informed of the following:

• Galangal is limited to collecting and using personal data required for the provision of high-quality personalised services, which may include advice and information on products and/or services, on those of other companies of the Galangal Group, as well as on offers or opportunities of third parties which Galangal considers can benefit or be of the User’s interest.

• In particular, Galangal collects information related to the User’s tastes and preferences, based on data directly provided by them and the analysis of data traffic, including the use of cookies (see below). It also collects information on the year of birth, gender, nationality, language, number of children and marital status.

• When the User purchases a product or service through the Galangal Website, he must specify name, e-mail address, credit or debit card number, expiration date, and telephone number. Galangal may disclose the User’s telephone number to its courier service, in order to process the User’s order, as well as information about the status of it.

• Shall the User participate in a contest or promotion, Galangal will ask for the name, mailing address, and e-mail address, in order to organise the contest or promotion in question, and inform the winner or winners thereof.

• Through his registration in Galangal and his express acceptance, the User will receive newsletters related to travel ideas and offers, he also accepts the possibility of receiving advertising content, both those included in the newsletters, and those containing only the User’s unique information.

In any case, Galangal will not disclose the User’s personal data to any third party outside of its organisation. It is possible, however, that Galangal must provide this information to third parties with whom Galangal maintains commercial relations, such third parties may be located anywhere in the world, in the event that the User reserves or purchases any product or service through the Galangal Website. It is also possible that Galangal must provide global statistics on sales, customers, data traffic, and other information related to its Website to third parties, however, such statistics will not include data that may personally identify the User.

Operations for querying the User’s account data and requesting products and/or services through the Galangal Website are performed through a secure server. The software of said server encrypts the User’s information before transferring it. Likewise, Galangal has strict security procedures regarding the storage and disclosure of data in order to avoid unauthorised access to them, in accordance with the provisions of Article 9 of Organic Law 15/1999 dated 13 December, of Protection of Personal Data (LOPD). For this reason, Galangal may sometimes ask the User to identify himself using his password prior to providing their information.

Galangal’s Website accepts cookies. A cookie is a piece of information stored by your browser on your computer’s hard drive. Each time you visit the Galangal Website, our server will recognize the cookie and provide information about your last visit. Most browsers accept the use of cookies automatically, but it is often possible to modify the browser’s settings so that it does not do so. Even if you decide not to receive cookies, you may continue to use most of the services on our Website, including the purchase of products or services. If at any time you wish to send us any comments or complaints about the way we use your personal data, please notify us by e-mail at hello@galangal.travel.

Industrial and Intellectual Property Rights

This Website and its contents is the property of Galangal and it is protected by the rules of Industrial and Intellectual Property. All software used on the Galangal Website, or its software providers, is protected by the applicable Industrial and Intellectual Property Laws.

The reproduction, modification, distribution, transmission, subsequent publication, display and/or representation in whole or in part of the content of the Galangal Website outside of this Website without the express consent of Galangal is strictly prohibited.

Galangal is a brand owned by Galangal Roots, S.L. The names of other products, services, and companies mentioned herein may be trademarks of their respective owners.

Links to other Websites

Galangal’s Website may contain links to other Web sites not managed by Galangal, which are included for informational purposes only. Galangal does not exercise any control over said Web sites, nor it is responsible for their content thereof.

Applicable Law and Jurisdiction

These conditions shall be governed by the Spanish law, and with the Courts and Tribunals of the consumer’s domicile in case of litigation arising from their interpretation and application.